Find quick answers to our most common questions about pickup, cleaning, and delivery.
Laundry mate has been serving Kuala Lumpur with professional laundry services and pickup & delivery since 2020.
We operate daily from 08:00 AM to 08:00 PM, except on public holidays.
Our base is at 53, Jalan Medan Putra 1, Bandar Menjalara, Kuala Lumpur. Pickup and delivery cover Kuala Lumpur and nearby areas.
We provide a wide range of services including: Wash & Fold, Wash & Steam Pressing, Steam Pressing, Leather & Suede Cleaning, Dry Cleaning, Curtain Cleaning, Shoe Cleaning, Bag Cleaning, Carpet Cleaning, Stain Removal, Commercial Laundry, and Hand wash Service.
Yes — simply WhatsApp us at 013-328 1614 to schedule a pickup. We’ll collect your laundry from your doorstep and return it clean within 24 hours.
Our standard dry cleaning turnaround is 4-5 days
Yes — we accept garments with stubborn stains. Our textile experts will treat them carefully and restore as much as possible.
Yes, for orders RM70 and above, pickup & delivery are free. For orders below RM70, delivery charges may apply. Terms & conditions apply.
We accept payments via bank transfer, e-wallets, and cash on delivery at the time of delivery.
If your location is outside of our coverage, you can contact us on WhatsApp and we’ll check if we can make an exception or suggest alternate arrangements.
Schedule your laundry pickup and delivery instantly via WhatsApp — fast and hassle-free.
